Technical Support Services (TSS)

Technical Support Services (TSS)

Technical Support Services (TSS)

As the leading IT service provider in South-east Asia providing end-to-end application development and support, IT maintenance, IT support in Singapore and major cities in South-east Asia.

Our Technical Support Services (TSS) are designed to provide with experienced personnel, specialized skills and resources to cater to the support needs of your customers, while doing away with the high costs associated with hiring permanent support staff.

These TSS generally will be beneficial for companies looking for ad-hoc IT maintenance(not limited to system storage or server maintenance), IT support, office IT support, backfill engineers to cover the permanent staff that is on planned or unplanned absence of duty and etc.

TSS, with committed service agreement, will cover:

  • Network and Server Administration Support.
  • Database, Exchange Administration and Support.
  • Helpdesk and Desktop Support Administration.
  • Ad hoc IT support or IT Standby Support.

We begin by understanding and assessing your business needs, then providing the right combination of the various IT support required to meet the business objectives. No two businesses are the same and for this reason we tailor of TSS packages to meet the demand of each business.

Other services such as 24 x 7 x 365 IT call center, IT manpower outsourcing services, IT professional services, PC and server maintenance services or other IT outsourcing components may be drawn to provide a more complete IT support contract to our customers.